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Communication Agents

Communication agents help you manage the constant flow of emails, messages, and notifications, keeping your inbox organized without manual effort.

Supported Apps

  • Gmail
  • Outlook
  • WhatsApp
  • SMS
  • Telegram

Use Cases

Email Triage

Automatically organize incoming emails:

  • Sort by sender importance
  • Categorize by content type
  • Archive newsletters
  • Flag urgent messages

Spam Management

Keep your inbox clean:

  • Filter promotional emails
  • Archive subscription content
  • Mark spam patterns

Auto-Replies

Respond automatically:

  • Out-of-office messages
  • Common inquiry responses
  • Acknowledgment messages

Message Organization

Organize messaging apps:

  • Archive old conversations
  • Prioritize important contacts
  • Mute group chats

Creating a Communication Agent

Using the Wizard

  1. Tap + > Setup Wizard > Communication
  2. Follow the 7-step setup:
  3. Select app (Gmail, WhatsApp, etc.)
  4. Choose action type (triage, filter, auto-reply)
  5. Configure important senders
  6. Set filtering rules
  7. Define actions
  8. Configure notifications
  9. Review and create

Using Conversation

Describe your communication need:

Organize my Gmail inbox every morning. Move all newsletters to
the Newsletters folder, flag emails from my boss, and archive
anything older than a week that I haven't read.

Configuration Options

Email Triage Settings

Option Description
Important Senders Email addresses to prioritize
Newsletter Patterns Identify and sort newsletters
Auto-Archive Rules When to archive old emails
Label/Folder Assignment Where to move emails

Message Settings

Option Description
Priority Contacts Contacts to highlight
Mute Patterns Groups/contacts to silence
Auto-Reply Text Response message template
Reply Delay Wait time before auto-responding

Action Types

  • Read - Just read and report status
  • Move - Transfer to specific folder/label
  • Archive - Remove from inbox
  • Flag - Mark as important
  • Reply - Send automatic response
  • Delete - Remove permanently

Example Agents

Email Triage Agent

App: Gmail
Schedule: Every morning at 7 AM
Actions:
  - Flag emails from: boss@company.com, vip-list
  - Move newsletters to: Newsletters
  - Archive unread older than: 7 days
  - Mark read older than: 30 days
Notify: On VIP emails only

WhatsApp Auto-Reply

App: WhatsApp
Schedule: During work hours (9 AM - 5 PM)
Trigger: New message received
Exclude: Family group, Close friends
Auto-Reply: "I'm at work and will respond later.
             For urgent matters, please call."
Delay: 5 minutes

Newsletter Cleanup

App: Gmail
Schedule: Weekly on Sunday
Filter: Subject contains "newsletter", "digest", "weekly"
Action: Archive all, Keep most recent
Summary: Send count of archived newsletters

SMS Organizer

App: SMS
Schedule: Daily
Actions:
  - Archive: OTP messages older than 24 hours
  - Flag: Messages from bank, important services
  - Report: Unknown sender count

Smart Features

Sender Learning

Communication agents can learn from your behavior:

  • Track which emails you read first
  • Note which messages you reply to quickly
  • Identify patterns in your organization

Priority Scoring

Emails are scored based on:

  • Sender relationship
  • Content urgency
  • Past interaction history
  • Time sensitivity

Natural Language Rules

Define rules in plain English:

Archive anything from "no-reply@" addresses
Flag emails with "urgent" in subject
Move receipts to the Receipts folder

Viewing Results

Activity Summary

After each run, see:

  • Emails processed
  • Actions taken
  • Flagged items requiring attention
  • Error count

Execution History

Review past runs:

  • Timestamp
  • Items processed
  • Actions performed
  • Any failures

Advanced Configuration

Conditional Actions

Create complex rules:

IF sender is from company.com
  AND subject contains "meeting"
  AND date is today
THEN flag and notify immediately

Scheduled vs. Real-Time

Choose when agents run:

  • Scheduled: Run at specific times
  • Real-Time: Respond to incoming messages immediately
  • Hybrid: Scheduled cleanup + real-time priority alerts

Limitations

Reply Limitations

Auto-reply features work best for acknowledgments. Complex responses should be handled manually.

Account Access

Agents can only access accounts you're logged into on your device.

Tips for Success

Start Conservative

Begin with read-only actions (triage, flag) before enabling actions that modify content (archive, delete).

Whitelist Important Contacts

Always add important senders to your priority list to ensure their messages aren't accidentally filtered.

Review Regularly

Check agent results weekly to refine rules and catch any incorrect actions.

Troubleshooting

Emails Not Being Processed

  • Verify Gmail/Outlook accessibility
  • Check that email app is logged in
  • Ensure accessibility service is enabled

Auto-Reply Not Working

  • Confirm WhatsApp is accessible
  • Check the delay setting
  • Verify the reply template is set

Wrong Emails Filtered

  • Review your filter rules
  • Add exceptions for important senders
  • Narrow the matching criteria